Introduction to Privacy Policy

This Privacy Policy outlines how we collect, use, and protect personal information.

Policy guidance

This opening section outlines the main areas addressed in this notice and where related policy information can be reviewed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01
Processing purpose

Purposes of Data Use

We use personal data to provide services, improve user experience, and communicate with users effectively.

Personal data is processed for specific, legitimate purposes as outlined in this policy.
02
Third-party sharing

Data Sharing with Partners

We may share personal data with service providers who assist in delivering our services, under strict contractual obligations.

Third parties with whom we share data are required to maintain confidentiality and security.
03
Legal basis

Legal Disclosure

Disclosure may occur in compliance with legal obligations or in response to valid requests from law enforcement.

We may disclose personal data when required by law or to protect our rights.
Privacy Contact

Contact Information

Contact Email
feedback@sulveraqin.forum
Contact Phone
+27 21 154 5569
Contact Address
221 Emily Hobhouse Avenue, Pretoria North, Pretoria, 0182
General Inquiries
Contact Page

For privacy-related inquiries, please refer to the contact information provided below.

User Rights

User Rights

These rights include access to personal data, rectification, and deletion under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Rights Requests

Users can submit requests regarding their rights, and we will respond within the legally required timeframe.

Requests to exercise rights will be addressed in a timely manner, following applicable legal requirements.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are determined based on the necessity of the information for our operations.
Policy Updates

Policy Updates

Users will be informed of updates to this policy via email or through notices on our website.

We will notify users of significant changes to this policy through appropriate communication channels.

Data collection and cookies

How information is collected, used, and managed

01

Data Collection Practices

We collect personal information such as names, contact details, and payment information necessary for course registration and participation.

The categories of data collected depend on how users engage with our services.
02

Data Sources

We gather personal data from users when they register for courses, subscribe to newsletters, or contact us for support.

Data is obtained directly from users through forms and interactions on our website.
03

Types of Cookies Used

Essential cookies are necessary for website functionality, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze site traffic, and users can opt-out if desired.

Users can manage cookie preferences through their browser settings to control data collection.